In this podcast episode, we discuss the revolution of knowledge management through technology. Many companies are filled with unstructured data, from customer communications to internal policies. The potential lies in structuring and making these data accessible using AI models like GPT. Instead of hours of searching, employees can find exactly what they need with natural language. We talk about the importance of taking proactive steps rather than simply hindering technological progress. Finally, we ask:
What should medium-sized companies consider when they want to join this wave of technology?